We ship dog treats and our Pure Protein Air Dried food Monday through Friday. Place your order by 8 a.m. ET to have it shipped the same day. Orders placed after 8 a.m. ET will ship the next business day. Weekend orders ship on Monday.📦Standard Shipp
Freshly Crafted food orders ship Monday through Thursday to ensure freshness and food safety. Orders are processed within 2–5 business days, and delivery takes an additional 1–3 business days. We do not ship on weekends or holidays. We use earth-frie
If you or your pup aren't satisfied with your order for any reason please contact us here; we're always here to help!You can also read our full return policy here for more details.
No signature is required for delivery.We recommend tracking your order closely so you can place Freshly Crafted Food into the freezer as soon as it arrives. This helps maintain freshness and food safety. Please reach out to us if you need help findin
If your Freshly Crafted Food arrives partially thawed, don’t worry, it’s still safe to consume. Just place it in the freezer immediately.However, if the food is not refrigerator cold (below 40°F), please contact us here right away. We'll make it righ